RESERVATIONS / RATES
Reservations can be made beginning January 2 of the year preceding your wedding. Catering rates are subject to change based on market fluctuations and requests. Please contact Guest Services for current rate information.

PAYMENT METHODS
Group leaders are responsible for collecting payments from their group and making deposits and balances for the group as a whole.

• We accept check, e-check, cash, debit, and Visa/MasterCard/Discover/American Express. There will be a 3% service charge for all other credit and debit card payments. 
• You may pay online via e-check or mail a check for no additional fee.
• If you choose to pay via paper check – make the check payable to Lake Logan and mail the check to: 
  The Episcopal Diocese of Western North Carolina
  Attn: Accounting Team
  900B Centre Park Drive
  Asheville, NC 28805

BILLING FOR WEDDING GUEST LODGING
We do single billing for weddings, meaning the wedding coordinator will be responsible for making rooming assignments and collecting payments from guests. We do not offer individual billing for guests.

CANCELLATIONS AND REFUNDS
Your 50% deposit is non-refundable. In the circumstances of unforeseen life events, such as serious illness, death in the family, catastrophic weather, etc. we may work with you to reschedule your event within one year of your initially planned date of arrival.

90 days before your event – Notify us if you need to release any cabins or event spaces. After this time, you are responsible for full payment for the cabins and spaces you have reserved.
30 days before your event – Your balance is due.
If you are reserving meals. Please let us know if you have any dietary needs, restrictions, or allergies. Notify us if there are any changes to meal counts. After this time, you are responsible for the full payment of any meals you have reserved.

FOOD SERVICE MINIMUMS
A minimum participant count of twelve has been established for food service. If your numbers fall below that minimum, your event will be billed for twelve participants for each meal.

LAST MINUTE CHANGES
If there are last-minute additions for your event, Lake Logan will make every effort to accommodate the additional persons, provided space is available. Lake Logan will provide an additional invoice for “add-ons.”

INSURANCE
Groups larger than 12 people are required to provide a certificate of liability insurance with policy limits equal to or exceeding $1 million, naming Lake Logan as an additional insured for the extent of their visit. If a group does not have liability insurance, the group is required to purchase an endorsement issued by Lake Logan’s carrier, which is valid for a period of one year, beginning from the first date of visit at a rate of $115.

LAKE LOGAN STAFF
Our Guest Services Manager will work with you and/or your wedding coordinator to ensure that you have a wonderful wedding experience. Our services include offering site visits and providing detailed information about Lake Logan lodging and wedding spaces, organizing Lake Logan catering requests, and all matters related to contracts and billing. The Guest Services Manager will also liaise with our Dining Services department to ensure catering requests and needs are fulfilled.

Lake Logan will provide catering staff for all meals catered through Lake Logan’s Dining Services department. We cannot provide bartending or alcoholic beverage service as we are not ABC licensed. Please see our ABC Policy for more information.

WEDDING COORDINATOR
We require a wedding coordinator for weddings with an attendance of 70 people or more. This person will serve as the main point of contact for the group. We ask that all requests and service needs be communicated through the wedding coordinator to ensure a smooth event process.

For weddings with 69 guests or less, we recommend using a day coordinator to help facilitate wedding day service needs.

Lake Logan staff is unable to act as wedding coordinators for the event. Please see above for what services we can provide.

POINT OF CONTACT
Please supply one point of contact for your event. All changes to your wedding day should be communicated through your one point of contact. If your rehearsal dinner is being billed separately, there may be a different point of contact for that event.

CATERING
We offer many options, from heavy hors d’oeuvres to full buffets. Our menu can accommodate special diets such as vegan, vegetarian, and gluten-free. All catering selections must be submitted no less than 30 days before the reception.

All catering orders are subject to NC state sales tax and 18% gratuity.

Outside catering and food trucks require pre-authorization and an additional fee and are not allowed at the Dining Hall.

If catering is outside the Johnson Dining Hall, plates, glassware, and silverware are unavailable. We recommend renting dishware and flatware from suppliers in Asheville, NC.

CAKE
Lake Logan does not provide wedding cakes. We can recommend local bakers.

ALCOHOL
Lake Logan does not have an ABC license from the State of North Carolina to serve or sell alcoholic beverages. Guests are required to get a special occasion beverage license from the ABC Commission or use a caterer with an ABC license. An ABC license must be submitted to Lake Logan at least seven days prior to the event. More information about this process can be found here.

Guests are welcome to bring their own beer and wine for their private use in lodging spaces. We ask that guests drink responsibly and ensure that only those of legal age consume alcoholic beverages. Open containers are not permitted on the grounds or by the waterfront. Consumption of alcohol while boating or swimming is not permitted.

AUDIOVISUAL
Items such as sound system, microphone, and projector/screen may be available to rent for an additional fee. Please discuss your needs with the Guest Services Manager as soon as possible so we can confirm whether we can meet your AV needs.

LAKE LOGAN PROPERTY
Furniture (including outdoor furniture), linens, blankets, pillows, kitchen items (including dishes), and all other Lake Logan property are to remain in their proper locations. If furniture is moved to make your stay more enjoyable, please return it to its original location before departure. Do not tape or use putty on any walls. Do not take interior furniture outside. Guests will be assessed a $500 fee if interior furniture is found outside, regardless of weather conditions.

QUIET HOURS
Quiet hours are from 9 PM until 9 AM. Music should not be amplified outdoors after 9 PM.

RIGHT TO REMOVE PERSONS
Lake Logan reserves the right to remove any persons from the facilities or premises who are unauthorized, creating a disturbance, or jeopardizing the health, safety, and/or welfare of our guests.

COMMUNAL FACILITY USAGE
All guests are invited to enjoy the use of the living room and front porch at Main Lodge as well as the porches of the Dining Hall for informal rest and relaxation. August through May, guests may also use Boojum’s Cave for recreation. Notice will be provided at check-in and/or via posted signs if a public area is reserved for a private function.

LAKE
Flooding and drought may impact the level of the lake and river. Pactiv Evergreen has the right to lower the lake level during drought or for dam maintenance. While this is a rare occurrence, we cannot guarantee the lake’s water level during your ceremony. We will do our best to communicate with you in advance if we are aware of changes.

CELL SERVICE AND WI-FI
Guest Wi-Fi is typically available in these cabins – Ash, Hemlock, Maple, Retreat, Sunburst, and Walnut and these meeting spaces – Boat House, Celebration Hall, Field, Johnson Dining Hall, and Main Lodge. Due to our mountain location, we cannot guarantee the quality of Wi-Fi service.

PHONES
Cabins do not have phones. Courtesy phones are available in Johnson Dining Hall (A Side) and Main Lodge. The office is open Monday through Friday from 9 AM to 5 PM and any messages received there will be delivered to guests as soon as possible. The office number is 828.646.0095.

PHOTOGRAPHY
The photographs or likenesses of guests of Lake Logan may be used for publicity or other purposes without compensation or other consideration. Guests may request in writing that their photographs or likenesses not be used in this fashion.

We are happy to recommend wedding photographers who are familiar with Lake Logan. We always appreciate it when our guests and wedding photographers share their photos with us.

RENTALS / DECORATIONS
Lake Logan is unable to provide decorations or outdoor furnishings for weddings or events. Wedding parties will be held responsible for any damage from decorations, including but not limited to walls and furniture. This will be assessed on a case-by-case basis.

Please communicate rental drop-off, and pick-up dates and times with the Guest Services Manager. Drop-off equipment such as tents, tables, and chairs must take place within the contracted dates and times. Early drop-off can be requested and is based on availability.

MUSICAL INSTRUMENTS
Pianos are located in the Main Lodge, Celebration Hall, and Sit n Whittle Lodge. They are typically tuned each year in August. If you require additional tuning, we can schedule it at your expense.

SEND-OFF
We do not allow items such as thrown silk flower petals, confetti of any type, rice, glitter, and other similar items for sendoffs. We recommend birdseed, bubbles, or sparklers. If you have other ideas, especially if they will make litter or excessive noise, please discuss this with us before finalizing your plans.

SET-UP
Access to the venue before your contracted date is based on availability and is not guaranteed. Please contact the Guest Services Manager to discuss access to the facilities. Additional charges will be incurred for early access. Dining Hall C has limited set-up availability if it is not privately rented for the entire weekend, as this is our primary dining hall.

CLEAN-UP
The contracted party is responsible for removing all decorations and returning all facilities to their original condition. Please make sure there is no litter on the ground outside, as this attracts bears and other small animals.

Please note that the damage deposit applies to the condition of buildings and lodging at the time of checkout.

ANTI-DISCRIMINATION POLICY
Lake Logan does not discriminate on the basis of race, color, religion, sex, national origin, ancestry, disability, marital, family, pregnancy status, sexual orientation, gender identity, gender expression, veteran, or citizenship status. The Episcopal Church welcomes you.